Licensing and insurance are useful points to check before booking a cleaning service. Ask the company what information is available for your appointment and review the details rather than assuming that a broad marketing statement confirms a particular policy, bond or coverage amount.
Ask specific questions
- What licensing and insurance information can the business provide?
- Does your building require particular documentation before a vendor enters?
- Which cleaning tasks are included in the quote?
- Who should you contact if there is a service concern?
If your property manager has vendor requirements, share them before booking. Do not assume that every cleaning company meets the same contractual requirements.
Keep coverage statements accurate
Smart Cleaning Service is licensed and insured. This article does not state a specific insurance limit, confirm a janitorial bond or describe how an insurer would decide a claim. Ask the office about the information needed for your booking. Specific coverage questions belong with the insurer or a qualified adviser.
Agree the work and access arrangements
A clear quote helps you understand the proposed cleaning scope. Explain delicate surfaces, personal items, building entry rules and areas the team should avoid. Additional work should be discussed before the visit rather than assumed from a general service label.
Understand our team pricing
Residential cleaning starts at $180 for the first hour with the entire three-person team. Additional time is $180 per hour, prorated at $3 per minute. Commercial cleaning is $225 per hour for the three-person team, with a $225 first-hour minimum and $3.75 per minute after that. Post-construction cleaning is $300 per hour for the three-person team, with a $300 first-hour minimum and $5 per minute after that. Approved add-ons and any applicable ride fee remain separate.
Communication and cleaning concerns
For home visits, we send you a message when we’re on our way and another when the cleaning is finished.
If something was missed, tell us within 24 hours of your cleaning and we will come back and re-clean that area at no charge, scheduled at the next available time.
Frequently asked questions
Service Details to Discuss Before Booking
No. Do not infer a particular coverage limit or claim outcome from the word insured. Review the relevant information with the insurer or a qualified adviser if you need a specific answer.
Is a bond confirmed by saying a business is insured?
Do not assume it is. Ask about any documentation your booking requires instead of treating the terms as interchangeable.
What should a property manager do before booking?
Share the building’s vendor requirements with the office and confirm the requested cleaning scope, entry arrangements and appointment.
Smart Cleaning Service is a local, family-owned, licensed, insured and BBB-accredited company serving Seattle and the Eastside since 2016. Explore recurring home cleaning, review office cleaning or request a quote.
